Sponsors
ERICSA would like to take this opportunity to recognize the exhibitors
and sponsors listed below for their generous contributions in support of our 2005
annual conference May 15 - 19 in Portland, Maine. Without their support the annual
conference would not be possible.
If you are a corporate sponsor and would like to be contacted about
being an exhibitor or a sponsor, please send an e-mail to Diane Jordan .
ACS State and Local Solutions, Inc.
Vincent Gooden, Marketing Manager
1200 K. Street, N. W.
Washington DC 20005
202-414-3563
fax: 202-842-4693
vincent.gooden@acs-inc.com
ACS specializes in technology and business process outsourcing solutions for state and
local human services agencies, offering an array of solutions designed to streamline and
enhance the delivery of services in several key areas. We combine subject matter expertise
with best-in-industry systems solutions to efficiently and effectively serve our clients.
Our child support service offerings include payment processing, disbursement solutions,
financial institution data matching (FIDM), new hire reporting, and medical support enforcement.
Our electronic payment solutions include delivery systems for Food Stamps, TANF benefits,
unemployment insurance, WIC benefits, and child support. In the child care arena, we offer
solutions that combat fraud while streamlining documentation and payments to providers.
Workforce and community solutions partners with state and local government to provide services
for the unemployed, the underemployed, the "at-risk" youth and others with barriers to
employment so that they may find and keep a job. Human services technology includes comprehensive
case management systems and consolidated eligibility screening, smart referral and needs
assessment. Our child welfare services offer mobile technology for caseworkers and real time,
in the field, family progress documentation. For more information, contact: Bard Shollenberger
at bard.shollenberger@acs-inc.com or
Sherri Z. Heller at sherri.heller@acs-inc.com .
Center for the Support of Families
Vernon Drew
4 Leland Court
Chevy Chase MD 20815
301-587-9622
fax: 301-587-9620
vdrew@csfmail.org
The Center for the Support of Families, Inc. (CSF), a privately held corporation, is composed of
nationally-known experts in human services programs, especially those that relate to children and
families. Center staff form partnerships with staff in state and local human service agencies to
deliver effective and efficient services in areas of child support, welfare-to-work transition, child
welfare, childcare, and other programs relating to children and families. Within these fields, the
Center delivers a variety of services, including strategic planning, policy development, program assessment,
implementation assistance, and training for policy and program delivery staff at the federal, state, and
local level. Please visit our web site at www.csfsite.org .
Chromosomal Laboratories, Inc.
Paul Cochrane
Vice President of Business Development
2020 W. Lone Cactus Drive
Phoenix, AZ 85027
877-434-0292
fax: 623-321-6118
pcochrane@chromosomal-labs.com
Chromosomal Laboratories, Inc is an independent analytical laboratory specializing in DNA
testing. Our scope of services includes paternity analysis, forensic analysis, ancestry,
and research and development. Our scientists are committed to providing reliability and
accuracy, and we pride ourselves on going the extra mile to exceed our clients' expectations.
For more information, please visit our web site at www.chromosomal-labs.com .
Ciber Inc.
Craig Gorsline
Vice President of Business Development
7645 West Clarence Avenue
Chicago, IL 60631
773-640-4212
fax: 773-792-1958
cgrosline@ciber.com
With an extensive track record and prominent subject matter expertise in the
Health and Human Services sector, CIBER is an industry leader in the design,
construction and implementation of customized solutions for a number of integrated
support programs, and has been recognized as a front-runner of Internet-based initiatives. Our focus is ensuring the level of repeatable success that
customers have come to expect from CIBER. Our solutions are specifically designed
to help Health and Human Services agencies streamline and automate large volumes
of data, including confidential information. Secure systems with easy-to-use
interfaces are vital, and they need to be both flexible and scalable to accommodate
change and growth. CIBER's complete understanding of the 'business of government'
and its demonstrated results in helping agencies meet their organizational goals
make it the clear choice for public sector partnership.
CIBER is one of the largest Health and Human Services providers in the market place,
serving over 25 HHS agencies across the country. CIBER has been serving HHS agencies
for over 22 years.
CIBER’s Child Support Technology Services combine the talent of our application and
systems development resources with deep Child Support program expertise. We work in
close partnership with our Child Support agency clients to understand and define
their business objectives, draw on our extensive talent of highly skilled system
developers, and then we deliver. Our approach to working with Child Support agencies
is backed by our ongoing commitment of ensuring that agency business objectives and
goals are achieved both in the short and long-term.
CIBER offers a wide range of technology and operational support services to Child
Support agencies in the United States and internationally. These services include:
- Technology Planning
- Child Support Systems Development, Modification, and Enhancement
- Child Support Systems Maintenance and Operation
- Customer Self-Service Application Development and Deployment
- APD Planning and Development
- Quality Assurance/Independent Verification and Validation
- Business Process Redesign and Workflow Optimization
- Data Compliance and Matching
For more information regarding the service CIBER can provide to your agency, please
contact Craig Gorsline at cgorsline@ciber.com.
Courtland Consulting
Carl Blanchette, Director
Business Development and Marketing
652 E. Cloverleaf Drive
Hayden ID 83835
208-772-7477
cell: 208-661-9424
blanchettec@courtlandsoftware.com
Covansys
Hal Carl, Vice President
Columbus, OH 43215
614-228-5068
fax: 614-628-4901
hcarl@covansys.com
DCS Information Systems
Cindy Tallant, National Sales Director
500 N. Central Suite 280
Plano, TX 78074
972-422-3600
fax:972-422-3621
ctallant@dcsinfosys.com
LASSO (Locate Asset Search System On-Line) is a customized system that can help
a child support division new levels of efficiency with time and minimal efforts with
our fast, straightforward and easily used approach for locating custodial, non-custodial
parents, and assets. DCS has been providing computer related services for more than 35
years, and has been a leader in developing innovative solutions for the information
needs of business and government. Comprised solely of public record and publicly
available information, DCS' on-line database products help government agencies perform
many vital tasks, including locate of custodial and non-custodial parents, location of
assets, fraud prevention and detection, verification of application information, and
information for employment screening. Because our services are available via a web
browser, there is neither complicated/special software, nor additional hardware required.
Above and beyond AmeriFindSM, the currently available national product, DCS can exclusively
create a system comprised of information that is currently available to your agency, as
well as, information that will help solve your agency’s unique information and database
challenges.
DMP Payment Systems
Bill Bidrowski, Sr. Account Manager
Child Support Payment Systems
14010 FNB PKWYOmaha, NE 68154
402-431-8810
Fax: 402-431-8812
bill.bidrowski@dmpinc.com
DMP Payment Systems provides state-of-the-art payment-processing solutions, for banks,
governments, utilities, and insurance companies. DMP’s most innovative product is kidcare
TM child support payment processing solution. kidcare
provides the latest in imaging technology to insure total accuracy for current payment
distribution and research capabilities.
DNA Diagnostics Center
Kerry Webb
Customer Service Supervisor
205 Corporate Center
Fairfield, OH 45014
513-881-7800
fax:513-881-4069
kh@dnacenter.com
DNA Diagnostics Center is a nationwide Paternity and Forensic Testing laboratory
based in Fairfield, Ohio, a suburb north of Cincinnati. Our ultra modern
laboratory complex, equipped with state-of-the-art robotics and the most
advanced laboratory technology for performing DNA paternity testing, occupies
three buildings and 68,000 square feet. The paternity unit of the laboratory
employs over 200 laboratory staff and customer service personnel. DNA
Diagnostics Center is the third largest DNA paternity testing laboratory and
is the world's largest laboratory for private paternity cases. Our Center has
performed approximately 550,000 genetic tests for clients in all 50 states
and over 73 countries. Our laboratory directors and professional staff have a
combined experience of over 75 years in DNA technology, paternity testing,
forensics testing, immunogenetics, and genetic studies. The six laboratory
directors all hold doctorate degrees in biological science and are qualified to
perform DNA paternity testing. For more information, please visit our web site
at www.dnacenter.com.
Domestic Relations Association of Pennsylvania
Rosemary McFee
Director
Lehigh County Domestic Relations Section
10 North 11th Street
Allentown, PA 18101
610-782-3897
fax:610-782-3683
rosemarymcfee@paceses.com
EPLN
Lorrie Winters
Project Manager
3960 Central Expressway
Dallas TX 75204
214-841-8072
fax: 214-887-1042
lorrie.winters@acs-inc.com
First Data Government Solutions
Sheila Nolan, Director of Marketing
11311 Cornell Park Drive, Suite 300
Cincinnati, OH 45242
513-489-9599
fax: 513-489-6521
snolan@fdgs.com
First Data Government Solutions has combined leading edge technology and solid
experience in government to help meet the demand for innovative child support payment
processing. Backed by a global leader in payment processing services, First Data
Corporation, we combined a depth of knowledge of child support programs with a solid
approach to remittance and disbursement processing¯leading to an effective, efficient
customer-service driven solution. We maintain a clear focus on minimization of risk
associated with the transition from current practices while achieving improvements in
child support operations. Proven expertise from First Data Government Solutions, helps
you leverage the newest proven technologies and innovative practices to lower costs,
improve service and satisfy constituents.
GC Services, LP
Peter J. Genova
Senior Director
One Penn Plaza , Suite 1608
New York NY 10119
212-775-9322
fax: 212-7369-0478
peter.genova@gcserv.com
GC Services has 48 years of success in service to public and private sector clients.
We offer cost-free customer service and collection training to state child support
personnel, routine visits to child support field offices, location services at no additional
cost, and all the related services of our nation's most successful and respected third
party child support collection agency. We have collected billions in gross collection
dollars on behalf of our local, county, state and federal clients and their citizens.
For more information, contact Peter J. Genova, Managing Director Child Support Programs
phone: 212-775-9322 email: peter.genova@gcserv.com
or visit our web site at www.gcserv.com
JP Morgan EFS
John Pfeuffer
Vice President
300 South Riverside Plaza
Chicago, IL 60606
312-954-9544
fax:312-914-9555
john-w.pfeuffer@jpmorgan.com
JPMorgan Electronic Financial Services, Inc. (JPMorgan EFS) provides debit card services
and systems to governments, corporations, institutions, and consumers. JPMorgan EFS debit
cards are used to distribute government benefits, Social Security and other federal payments,
employee payroll, consumer incentives and premiums, relocation assistance, and emergency
support payments, among others. In a given month, JPMorgan EFS processes over 49,000,000
transactions and is responsible for the movement of over $1,600,000,000 in funds accessed
by over 6,300,000 households or individuals. During peak periods, more than 50 people per
second are accessing JPMorgan EFS systems.
JPMorgan EFS is also the leading provider of Electronic Benefits Transfer (EBT) services,
with EBT projects in over 35 states and territories. Benefits that JPMorgan EFS makes available
through EBT include Food Stamps, Temporary Assistance to Needy Families (TANF), child support
payments, general assistance, disaster assistance, child care payments, job training time
and attendance, Medicaid eligibility verification, Women and Infant Children (WIC) nutrition
benefits and other support and transitional assistance. JPMorgan EFS is now in the process
of establishing a debit card service to distribute government pensions in the United Kingdom
to approximately 4,000,000 recipients.
The JPMorgan EFS mission is to be a premier, international provider of low-cost, high-volume
electronic financial services and solutions for governments, corporations, institutions and
consumers. JPMorgan EFS believes that its business solutions provide a basis to facilitate
the migration of millions of non-banked households and individuals into the rolls of the banked,
an important factor in contributing to personal financial well-being. Headquartered in
Chicago, JPMorgan EFS is a wholly owned subsidiary of J. P. Morgan Chase.
LabCorp
Antoinette Surgeonr
Account Manager
1440 York Court Extension
Burlington NC 27215
800-742-3944 X67417
fax: 336-538-2200
surgeoa@labcorp.com
LexisNexis
Wendy R. Watts
Sr. Relationship Events Specialist
421 Thrashers Creek Road
Amherst, VA 24521
434-922-7022
fax: 434-922-7346
wendy.watts@lexisnexis.com
LexisNexis® (www.lexisnexis.com)
is a leader in comprehensive and authoritative legal, news and business
information, and includes some of the world’s most respected legal publishers
such as Martindale-Hubbell, Matthew Bender and Michie.
LexisNexis Accurint
Charmaine Lowe
Sr. Trade Show Coordinator
6601 Park of CommenceBoca Raton, FL 33487
561-999-4491
Fax: 561-981-0895
jclowe@accurint.com
Accurint (www.accurint.com) is a data
company that assists Governmental and Law enforcement in criminal investigations and locating
suspects, witnesses, and missing children.
Long Beach Genetics
Angela Scully
Administrative Assistant
2384 East Pacifica Place
Rancho Dominquez, CA 90220
310-632-8900
fax: 310-632-9424
angela.scully@esoterix.com
Maximus
Kim Fusco
Administrative Assistant
11419 Sunset Hills Road
Reston, VA 0190
402-334-4445
fax:402-334-4412
kimberlyfusco@maximus.com
NCSEA
Kay Cullen
444 N. Capitol Street, Suite 414
Washington DC 20001
202-624-8180
fax: 202-624-8828
kcullen@sso.org
Northrop Grumman Information Technology
Elizabeth Schwatka
Manager Marketing and Communications
12011 Sunset Hills Road
Reston, VA 20190
703-713-4352
fax:703-713-4171
Elizabeth.schwatka@ngc.com
Child support is an important component of financial security for millions of families.
Collection of financial and medical support owed to children is a national priority.
Northrop Grumman is a leading provider of technical services and solutions in support of
the child support mission, partnering with state agencies responsible for assisting children
to receive the support they are owed.
Northrop Grumman is a leading provider of eligibility and child support enforcement systems
for state agencies. Northrop Grumman has implemented more certified statewide Child Support
Enforcement (CSE) applications than any other vendor; we are currently partnered with five
states to operate, maintain and enhance their CSE systems. Our Integrated Eligibility Systems
are helping thousands of caseworkers assist hundreds of thousands of clients in several states.
We maintain and enhance Statewide Automated Child Welfare Information Systems (SACWIS) applications
for four state agencies and Child Care systems for three states. Northrop Grumman’s technical
solutions span the entire spectrum of human service programs - from Child Care to Child Support -
and an array of technical platforms - from mainframes to web portals.
Northrop Grumman Corporation is a $29.9 billion global defense company, defense electronics,
information technology, advanced aircraft, shipbuilding headquartered in Los Angeles, Calif.
Northrop Grumman provides technologically advanced, innovative products, services and solutions in
systems integration and space technology. With more than 125,000 employees, and operations in all 50
states and 25 countries, Northrop Grumman serves U.S. and international military, government and
commercial customers.
Northrop Grumman is a leading provider and integrator of complex, advanced information technology-based,
mission-enabling systems, services and solutions to diverse government and commercial customers. State
and local governments trust Northrop Grumman to provide end-to-end solutions for information technology
, human services, public safety, transportation, and public health initiatives. Our trusted IT
solutions have enhanced the work of government and business - and improved the lives of the people they
serve. Please visit our web site at www.northropgrumman.com.
OCSE
Rayetta Byrd
370 L'Enfant Promenade S.W., 4 th Floor E.
Washington DC 20447
rbyrd@acf.hhs.gov
Open Scan Technology
Alison Bodi, Marketing Assistant
1509 York Street
Denver, CO 80206-1408
303-333-7444
fax: 303-333-1777
abodi@openscantech.com
Orchid GeneScreen
Jamey Yawn
Northeast Regional Manager
206 Park Avenue, #408
Gaithersburg, MD 20877
301-977-0028
fax: 240-597-5375
jyawn@orchid.com
PA CSE Training Institute
Roy H. McCullagh
Project Manager
312 Lubert Building
Penn State University
University Park, PA 16802
814-865-2075
fax: 814-865-2145
rhm9@psu.edu
PNMit
Gary Meeks
President
3108 Jenny Lind Rd.
Fort Smith AR 72901
530-842-7641
fax: 530-842-7673
gmeeks@pnmit.com
Policy Studies Inc.
Sarah Baker
Conference Coordinator
1899 Wynkoop Street, Suite 300
Denver, CO 8022
303-863-0900
fax: 303-295-0244
sbaker@policy-studies.com
Policy Studies Inc. (PSI) provides outsourcing, technology, and consulting services to
government clients. PSI also supports private sector health organizations in their efforts
to strengthen strategic performance and growth. Headquartered in Denver, Colorado, the company
has more than 1,700 employees in 70 sites nationwide. In 2004, PSI was named as
one of top-20 fastest growing and largest private companies in Colorado for the
third consecutive year by the Denver Business Journal. PSI has also been
consistently ranked as one of the top private companies in Colorado by Colorado Business
Magazine. For more information about PSI's products and services, please visit
www.policy-studies.com.
Process Forwarding International
Reid McNair
Director of Government Solutions
910 Fifth Avenue
Seattle WA 98104
800-232-8854
fax: 800-786-4011
reid@pfiservers.com
PFI is the Official Process Server to the US Department of Justice and US State Department.
For over 30 years, we have served legal documents for the child support community. Since 1974
we have successfully served millions of documents worldwide.
We offer flat rate pricing for service anywhere in the world. Our fees include: Unlimited number
of attempts, customized proof of service, status reports and access to our secured website.
Successful process service is about diligence, knocking on doors early and often. We use highly
varied attempts: door hangers, stakeouts, appt setups and other proven techniques for getting people
to open their doors to our process servers. PFI offers stability, reliability and industry leadership.
PFI can streamline your casework, insure a higher success rate and increase collections.
For more information contact: Reid McNair or visit our web site at www.pfiserves.com.
Protech Solutions, Inc.
Judy Jordan
Director Business Development
124 W. Capitol Ave., Suite 1500
Little Rock, AR 72201
501-687-2350
fax: 501-687-2307
info@protechsolutions.com
Public Consulting Group, Inc.
Barbara Saunders
Senior Consultant
1332 Cloudstone Court
Grove City, OH 43123
614-565-8205
fax: 614-565-8205
bsaun0719@aol.com
ReliaGene Technologies, Inc.
Craig Kelly
Sales and Marketing Manager
5525 Mounes Street, Suite 101
New Orleans LA 70123
800-728-3764
fax: 800-256-4556
craig@reliagene.com
Reliagene Technologies, Inc. is a full service DNA analysis laboratory specializing in
paternity testing, forensic testing, and convicted felon databasing. Originally founded
in 1990, the lab has grown by offering highly exact, legally admissible genetic analysis
and personalized customer service to its clients. ReliaGene has reported paternity results
for motherless, fatherless, and kinship tests and for cases involving forensic specimens.
In addition to its paternity testing for Child Support offices, ReliaGene also performs
private paternity testing for clients worldwide.
SMI
Wendy Burger
Marketing
106 Wedgewood Square
Carrollton, GA 30117
770-834-0831 ext. 111
fax: 770-834-7306
wendy.burger@smimail.net
Tier Technologies
Darci Klimovich
Marketing Coordinator
10780 Parkridge Blvd., Suite 400
Reston, VA 20191
571-382-1038
fax: 571-382-1002
DKlimovich@tier.com
Tier is a national leader in delivering Child Support Enforcement services, providing
solutions in 16 states.Founded in 1991, Tier offers public sector clients innovative approaches,
web technologies, customer service solutions, and proprietary software to help agencies reduce
costs and improve efficiency:
- Payment Processing with Kids1st®
- Complete SDU outsourcing, software installation and training, and imaging.
- Financial Institution Data Match (FIDM) with FundFinder®
- Largest U.S. FIDM provider, handling operations in 16 states
- File processing for over 4000 Financial Institutions
- Located over $1.9 billion in 2003.
- Systems Design and Integration
- Full range of development from design to Federal certification
- Legislation and Policy
- Technical assistance to develop and implement legislation and policy/procedural manuals
- Training
- Develop/deliver training through a wide variety of approaches targeted for varied audiences
- Customer Call Center Services
- TierTracSM multimedia contact center manages all customer interactions.
Please visit our web site at www.tier.com.
Western Union Commercial Services
Pamela Sawejko
Account Manager
1200 White Street
Atlanta, GA 30310
404-921-3361
fax: 404-355-7511
psawejko@cjarnowski.com
Western Union, a leader in the financial services industry for over 130 years,
provides cash payment options for the catalog industry that are easily integrated with call
and fulfillment centers. Consumers can send payment from any participating Western Union®
Agent location. For more information, contact Anna M. Walsh at 303.460.1728, awalsh@greenhousepartners.com
or visit our web site at www.westernunion.com
WICSEC
Mike Williams
Vice President
4 th Judicial District
Child Support Authority
224 S. Main Street , 4 th Fl East
Sheridan WY 82801
307-672-2599
fax: 307-672-5991
mwill3@state.wy.us
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