Sponsors

ERICSA would like to take this opportunity to recognize the exhibitors and sponsors listed below for their generous contributions in support of our 2006 annual conference. Without their support the annual conference would not be possible.

If you are a corporate sponsor and would like to be contacted about being an exhibitor or a sponsor at our conference April 23-27, 2006 in Clearwater Beach, FL, please send an e-mail to Diane Jordan.

ACS State and Local Solutions
Cathy Bayse, Vice President
1800 M Street, NW 7th Floor
Washington, DC 20036
202-378-2674
Fax: 207-775-0439
cathy.bayse@acs-inc.com

ACS specializes in technology and business process outsourcing solutions for state and local human services agencies, offering an array of solutions designed to streamline and enhance the delivery of services in several key areas. We combine subject matter expertise with best-in-industry systems solutions to efficiently and effectively serve our clients. Our child support service offerings include payment processing, disbursement solutions, financial institution data matching (FIDM), new hire reporting, and medical support enforcement. Our electronic payment solutions include delivery systems for Food Stamps, TANF benefits, unemployment insurance, WIC benefits, and child support. In the child care arena, we offer solutions that combat fraud while streamlining documentation and payments to providers. In Healthcare we solve complex issues, measure program results and identify policy changes that reduce costs without compromising quality or access to care.


Auctor Corporation
Bob Orr, Vice President of Sales and Marketing
9484 Priority Way West Drive
Indianapolis, In 46240
317-569-7480
Fax: 317-569-7481
orrb@auctor.com


Center for the Support of Families
Vernon Drew
1107 Spring Street, 2-C
Silver Spring, MD 20910
301-587-9622
Fax: 301-587-9620
vdrew@csfmail.org

The Center for the Support of Families, Inc. (CSF), a privately held corporation, is composed of nationally-known experts in human services programs, especially those that relate to children and families. Center staff form partnerships with staff in state and local human service agencies to deliver effective and efficient services in areas of child support, welfare-to-work transition, child welfare, childcare, and other programs relating to children and families. Within these fields, the Center delivers a variety of services, including strategic planning, policy development, program assessment, implementation assistance, and training for policy and program delivery staff at the federal, state, and local level. Please visit our web site at www.csfsite.org.


Cincom Systems
Michael Fulps
Manager Business Development & Alliances
iD Solutions
Cincom Systems
303.792.0298 office
303.910.7356 mobile

Cincom’s Intelligent Document Solutions™ helps social services programs accelerate caseload processing by offering a commercial, off-the-shelf platform to streamline processes, support caseworker and management decisions, and cut costs. Intelligent Document Solutions’ modular platform enables caseworkers to automate the entire document lifecycle including the creation, review, delivery, and archiving of critical document communications. Built with a web-based interface in an open systems architecture, Intelligent Document Solutions streamlines support-service processes –from batch-oriented general notices to complex, interactive legal documents – giving full desktop control at each touch point. For nearly 40 years, Cincom’s software and services have helped thousands of clients and partners worldwide simplify the management of complex business processes. Please visit our web site at www.cincom.com/html/partners/childSupportEnforc.html.


DCS Information Systems
Joy Stoffer, Account Administrator
500 N. Central Expressway, Suite 280
Plano, TX 78074
972-422-3600
Fax: 972-422-3621
jstoffer@dcsinfosys.com

LASSO (Locate Asset Search System On-Line) is a customized system that can help a child support division new levels of efficiency with time and minimal efforts with our fast, straightforward and easily used approach for locating custodial, non-custodial parents, and assets. DCS has been providing computer related services for more than 35 years, and has been a leader in developing innovative solutions for the information needs of business and government. Comprised solely of public record and publicly available information, DCS' on-line database products help government agencies perform many vital tasks, including locate of custodial and non-custodial parents, location of assets, fraud prevention and detection, verification of application information, and information for employment screening. Because our services are available via a web browser, there is neither complicated/special software, nor additional hardware required. Above and beyond AmeriFindSM, the currently available national product, DCS can exclusively create a system comprised of information that is currently available to your agency, as well as, information that will help solve your agency’s unique information and database challenges.


DMP Payment Systems
Bill Bidrowski, Sr. Account Manager
Child Support Payment Systems
14010 FNB Pkwy
Omaha, NE 68154
402-431-8812
Fax: 402-431-8812
bill.bidrowski@dmpinc.com

DMP Payment Systems provides state-of-the-art payment-processing solutions, for banks, governments, utilities, and insurance companies. DMP’s most innovative product is kidcare™ child support payment processing solution. Kidcare provides the latest in imaging technology to insure total accuracy for current payment distribution and research capabilities.


DNA Diagnostics Center
Kerry Webb
Customer Service Supervisor
1 DDC Way
Fairfield, OH 45014
513-881-4023
Fax: 513-881-4069
kh@dnacenter.com

DNA Diagnostics Center is a nationwide Paternity and Forensic Testing laboratory based in Fairfield, Ohio, a suburb north of Cincinnati. Our ultra modern laboratory complex, equipped with state-of-the-art robotics and the most advanced laboratory technology for performing DNA paternity testing, occupies three buildings and 68,000 square feet. The paternity unit of the laboratory employs over 200 laboratory staff and customer service personnel. DNA Diagnostics Center is the third largest DNA paternity testing laboratory and is the world's largest laboratory for private paternity cases. Our Center has performed approximately 550,000 genetic tests for clients in all 50 states and over 73 countries. Our laboratory directors and professional staff have a combined experience of over 75 years in DNA technology, paternity testing, forensics testing, immunogenetics, and genetic studies. The six laboratory directors all hold doctorate degrees in biological science and are qualified to perform DNA paternity testing. For more information, please visit our web site at www.dnacenter.com.


Domestic Relations Association of Pennsylvania
Rosemary McFee, Director
Lehigh County Domestic Relations Section
10 North 11th Street
Allentown, PA 18101
610-782-3897
Fax: 610-782-3683
rosemarymcfee@pacses.com


Educational Data Systems, Inc.
Raymond Eibel
100 S. Broad Street, Suite 1210
Philadelphia, PA 19110
215-356-7723
Fax: 215-564-0196


EPLN/ACS
Lorrie Winters, Project Manager
2800 W. Mockingbird Lane
Dallas, TX 75235
214-956-6321
Fax: 214-956-6328
lorrie.winters@acs-inc.com


First Data Government Solutions
David Statzer, Senior Vice President
11311 Cornell Park Drive, Suite 300
Cincinnati, OH 45242
513-489-9599
Fax: 513-489-6521
dstatzer@fdgs.com

First Data Government Solutions has combined leading edge technology and solid experience in government to help meet the demand for innovative child support payment processing.
Backed by a global leader in payment processing services, First Data Corporation, we combined a depth of knowledge of child support programs with a solid approach to remittance and disbursement processing—leading to an effective, efficient customer-service driven solution. We maintain a clear focus on minimization of risk associated with the transition from current practices while achieving improvements in child support operations.
Proven expertise from First Data Government Solutions, helps you leverage the newest proven technologies and innovative practices to lower costs, improve service and satisfy constituents.


Fluent Language Solutions, Inc.
Jim Pfeiffer
8801 JM Keynes Drive, Suite 400
Charlotte, NC 28262
704-532-7446
marketing@fluentis.com


GC Services, LP
Elaine Poole, Director
Business Development
14 Executive Park NE, Suite 1402
Atlanta, GA 30329
404-315-5114
Fax: 404-315-5144
elaine.poole@gcserv.com

GC Services has 48 years of success in service to public and private sector clients. We offer cost-free customer service and collection training to state child support personnel, routine visits to child support field offices, location services at no additional cost, and all the related services of our nation's most successful and respected third party child support collection agency. We have collected billions in gross collection dollars on behalf of our local, county, state and federal clients and their citizens. For more information, contact: Peter J. Genova, Managing Director, Child Support Programs, 212-775-9322, peter.genova@gcserv.com, or visit our web site at www.gcserv.com.


Informatix, Inc.
John Abbott, Vice President
1740 Creekside Oaks Drive, Suite 175
Sacramento, CA 95833
916-830-1400
fax: 916-830-1406
john.abbott@informatixinc.com


JP Morgan Electronic Financial Services, Inc.
Dan Nemec, Vice President
300 South Riverside Plaza
Chicago, IL 60606
773-954-9545
Fax: 312-914-9555
dan.e.nemec@jpmorgan.com

JPMorgan Electronic Financial Services (JPMorgan EFS) has been a leading provider of electronic benefits transfer (EBT) since the mid-1990s, when EBT replaced paper checks as the standard for delivering government benefits payments. Today, JPMorgan EFS services more than 50 million benefit and payment transactions and distributions over $1.5 billion to 7 million-plus households or individuals each month.

JPMorgan EFS provides comprehensive Child Support State Disbursement Unit services, as mandated by welfare-reform legislation in 1996. Additionally, to facilitate the delivery of court-ordered Child Support payments, JPMorgan EFS offers the Direct Payment Card – a Visa® or MasterCard® branded, stored-value debit card that speeds the delivery of the payment to the custodial parent. Rather than depending on the mail, with direct deposit and the Direct Payment Card, government agencies can be assured that payments will be deposited into cardholder accounts safely and on schedule.

SERVICES PROVIDED:

  • Call Center Management
  • Customer Service
  • Information Services
  • Payment Processing
  • Systems/Technology Services
  • Training

LabCorp
Kirstin Marshall, Account Manager
1440 York Court Extension
Burlington NC 27215
800-742-3944 x67418
Fax: 336-538-2200
marshak@labcorp.com

Laboratory Corporation of America Holdings (LabCorp), known worldwide for excellent quality and personalized service, has performed paternity testing in excess of a million cases since 1981. LabCorp maintains more than 1000 Patient Service Centers conveniently located throughout the United States. LabCorp also utilizes a large database of over 4,000 alternate sample collection locations nationwide. This support system provides a variety of phlebotomy, client support, and patient services. Our large network of laboratory facilities allows LabCorp to deliver effective and dependable daily service. LabCorp has the resources to develop and offer the industry the latest technology advancements in genetic testing.


MAXIMUS
Jeff Ball
311 Caprice Court
Loveland, OH 45140
513-697-6519
Fax: 513-697-0015
jeffreyball@maximus.com

MAXIMUS is one of America's leading government services companies devoted to providing program management, consulting and information technology services. Since 1975, MAXIMUS has consulted with states on a variety of issues including child support. MAXIMUS provides child support outsourcing, call centers, consulting, technology services, training, locate, collections, medical support enforcement, CSLN and Financial Institution Data Match (FIDM) support, Tribal and new hire reporting services.

MAXIMUS is strongly committed to serving our clients and our customers, while producing performance numbers for child support programs that not only benefit the programs themselves, but also benefit the children for whom the programs are dedicated.

For information about MAXIMUS call 1.800.MAXIMUS or visit our web site at www.maximus.com.


NCSEA
Kay Cullen
444 N. Capitol Street, Suite 414
Washington DC 20001
202-624-8180
Fax: 202-624-8828
kcullen@sso.org


Northrop Grumman
Michelle Manocchio, Trade Show Coordinator
13825 Sunrise Valley Drive, Suite 120
Herndon, VA 20171
703-713-4855
Fax: 703-713-4171
Michelle.manocchio@ngc.com

Child support is an important component of financial security for millions of families. Collection of financial and medical support owed to children is a national priority. Northrop Grumman is a leading provider of technical services and solutions in support of the child support mission, partnering with state agencies responsible for assisting children to receive the support they are owed.

Northrop Grumman has implemented more certified statewide Child Support Enforcement (CSE) applications than any other vendor; we are currently partnered with five states to operate, maintain and enhance their CSE systems.  We work with the federal Office of Child Support Enforcement (OCSE) providing technical support on the expanded Federal Parent Locator Service (FPLS) and Interstate Case Reconciliation (ICR) to all state CSE agencies.

Our Integrated Eligibility Systems are helping thousands of caseworkers assist hundreds of thousands of clients in several states.  We maintain and enhance Statewide Automated Child Welfare Information Systems (SACWIS) applications for four state agencies and Child Care systems for three states. Northrop Grumman’s technical solutions span the entire spectrum of human service programs – from Child Care to Child Support - and an array of technical platforms – from mainframes to web portals.

Northrop Grumman Corporation is a $29.9 billion global defense company, defense electronics, information technology, advanced aircraft, shipbuilding headquartered in Los Angeles, Calif. Northrop Grumman provides technologically advanced, innovative products, services and solutions in systems integration and space technology. With more than 125,000 employees, and operations in all 50 states and 25 countries, Northrop Grumman serves U.S. and international military, government and commercial customers.

Northrop Grumman is a leading provider and integrator of complex, advanced information technology-based, mission-enabling systems, services and solutions to diverse government and commercial customers. State and local governments trust Northrop Grumman to provide end-to-end solutions for information technology, human services, public safety, transportation, and public health initiatives. Our trusted IT solutions have enhanced the work of government and business – and improved the lives of the people they serve.


OCSE
Rayetta Byrd
370 L’Enfant Promenade S.W., 4th Floor E.
Washington DC 20447
202-401-9382
Fax: 202-401-4698
rbyrd@acf.hhs.gov


Open Scan Technology
Michael Starble
1509 York Street
Denver, CO 80206-1408
303-333-7444
Fax: 303-333-1777
mstarble@openscantech.com


Orchid GeneScreen
Jessica Bulla, Manager
5698 Springboro Pike
Dayton, OH 45449
336-263-4327
Fax: 336-217-7958
jbulla@orchid.com


PNMit
Gary Meeks, President
3108 Jenny Lind Rd.
Fort Smith AR, 72901
530-842-7641
Fax: 530-842-7673
gmeeks@pnmit.com


Policy Studies Inc.
Caylyn Spear, Conference Coordinator
1899 Wynkoop Street, Suite 300
Denver, CO 80202
303-863-0900
fax: 303-295-0244
cspear@policy-studies.com

Policy Studies Inc. (PSI) provides outsourcing, technology, and consulting services to government clients. PSI also supports private sector health organizations in their efforts to strengthen strategic performance and growth. Headquartered in Denver, Colorado, the company has more than 1,700 employees in 70 sites nationwide. In 2004, PSI was named as one of top-20 fastest growing and largest private companies in Colorado for the third consecutive year by the Denver Business Journal. PSI has also been consistently ranked as one of the top private companies in Colorado by Colorado Business Magazine. For more information about PSI's products and services, please visit www.policy-studies.com.


Process Forwarding International
Reid McNair, Director of Government Solutions
910 Fifth Avenue
Seattle WA 98104
800-232-8854
Fax: 800-786-4011
reid@pfiservers.com

PFI is the Official Process Server to the US Department of Justice and US State Department. For over 30 years, we have served legal documents for the child support community. Since 1974 we have successfully served millions of documents worldwide.

We offer flat rate pricing for service anywhere in the world. Our fees include: Unlimited number of attempts, customized proof of service, status reports and access to our secured website

Successful process service is about diligence, knocking on doors early and often. We use highly varied attempts: door hangers, stakeouts, appt setups and other proven techniques for getting people to open their doors to our process servers. PFI offers stability, reliability and industry leadership. PFI can streamline your casework, insure a higher success rate and increase collections.

For more information contact: Reid McNair or visit our web site at www.pfiserves.com.


Protech Solutions, Inc.
Judy Jordan, Director
Business Development
124 W. Capitol Ave., Suite 1500
Little Rock, AR 72201
501-687-2350
fax: 501-687-2307
info@protechsolutions.com


Public Consulting Group
Barbara Saunders, Senior Consultant
1332 Cloudstone Court
Grove City, OH 43123
614-565-8205
Fax: 614-565-8205
bsaun0719@aol.com


ReliaGene Technologies, Inc.
Craig Kelly, Sales and Marketing Manager
5525 Mounes Street, Suite 101
New Orleans LA 70123
800-728-3764
fax: 800-256-4556
ckelly@reliagene.com

Reliagene Technologies, Inc. is a full service DNA analysis laboratory specializing in paternity testing, forensic testing, and convicted felon databasing. Originally founded in 1990, the lab has grown by offering highly exact, legally admissible genetic analysis and personalized customer service to its clients. ReliaGene has reported paternity results for motherless, fatherless, and kinship tests and for cases involving forensic specimens. In addition to its paternity testing for Child Support offices, ReliaGene also performs private paternity testing for clients worldwide.


Systems & Methods, Inc.
Wendy D. Burger, Director of Marketing & Communications
106 Wedgewood Square
Carrollton, GA 30112
770-834-0831 or 1-800-272-4646
wendy.burger@smimail.net

SMI is a family owned and operated business founded over 34 years ago dedicated to going the extra mile to deliver innovative processing solutions to our governmental client family. SMI has strong values that influence our business culture andmprovide a comfortable, productive, and fulfilling work environment for our employees.

  • CHILD SUPPORT
    We understand that child support services demand efficient, accurate, and proven solutions. SMI delivers the cost effectiveness of proven technology while providing essential workflow management ease. Our SMART® solution eliminates the major opportunities for processing errors experienced by many agencies.

    SMI brings a unique combination of child support systems experience and program knowledge, payment processing, customer service and operations experience gained from numerous projects.

  • CHILD WELFARE
    SMI understands the program, policies and practices essential to child welfare management. Our e-SACWIS® solution meets the specific needs of each child welfare agency rather than simply providing a ‘one system fits all’ integration. Our unique approach to child welfare service delivery allows agencies to focus on the children instead of mounds of paperwork.

  • FINANCIAL
    SMI has considerable experience in financial management services to state and local human services agencies and the financial community. Our SMILE Financial Management solution encompasses the full life-cycle of government agency financial management from planning through federal reporting.

Our commitment to service, integrity and a family-to-family approach to doing business is the foundation of our belief that success depends on long-term business relationships. SMI… A partner you can trust.


Tier Technologies, Inc.
Don Atwell
10780 Parkridge Blvd., Suite 400
Reston, VA 20191
571-382-1000
Fax: 571-382-1002
datwell@tier.com

Tier is a national leader in delivering Child Support Enforcement services, providing solutions in 16 states. Founded in 1991, Tier offers public sector clients innovative approaches, web technologies, customer service solutions, and proprietary software to help agencies reduce costs and improve efficiency:

  • Payment Processing with Kids1st®
    • Complete SDU outsourcing, software installation and training, and imaging.
  • Financial Institution Data Match (FIDM) with FundFinder®
    • Largest U.S. FIDM provider, handling operations in 16 states
    • File processing for over 4000 Financial Institutions
    • Located over $1.9 billion in 2003.
  • Systems Design and Integration
    • Full range of development from design to Federal certification
  • Legislation and Policy
    • Technical assistance to develop and implement legislation and policy/procedural manuals
  • Training
    • Develop/deliver training through a wide variety of approaches targeted for varied audiences
  • Customer Call Center Services
    • TierTracSM multimedia contact center manages all customer interactions.

Please visit our web site at www.tier.com.


Western Union Payment Services
Joe Musco
12500 E. Belford Avenue M22A1
Englewood, CO 80112
720-332-5566
Fax: 720-332-0179
joe.musco@westernunion.com

Western Union provides cash and electronic solutions that can improve collection and funds distribution. With over 46,000 Agent locations in the U.S. for cash payments and integrated solutions to accept electronic payments including ACH, ATM/debit, and credit card, Western Union is easy and convenient for the state and the parent. For more information, contact Joe Musco at 972-881-3597, joe.musco@westernunion.com or visit our website at www.westernunion.com.


WICSEC
Mike Williams, Vice President
4th Judicial District
Child Support Authority
224 S. Main Street, 4th Fl East
Sheridan, WY 82801
307-672-2599
Fax: 307-672-5991
mwill3@state.wy.us


YoungWilliams
Rob Wells
P. O. Box 23458
Jackson, MS 39225
601-948-6100
Fax: 601-355-6136
rwells@youngwilliams.com

Since 1993, YoungWilliams has been providing child support services to IV-D agencies throughout the country. With 8 offices in 4 states, YoungWilliams handles IV-D cases through all stages of case processing. Our mission is to master every detail of child support enforcement and provide our clients and the children we represent the best and most aggressive child support representation possible. Everything we do is focused on providing and improving child support services as a trouble free member of a team effort with IV-D agencies. As a partner to IV-D agencies, we offer the following services:

  • Legal Services
  • Full Service Operations
  • Paternity Establishment
  • Enforcement Services
  • Case Tracking Systems
  • Quality Control
  • Professional Staffing
  • Consulting Services

   
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