Sponsors
ERICSA would like to take this opportunity to recognize the exhibitors
and sponsors listed below for their generous contributions in support of our 2006
annual conference. Without their support the annual
conference would not be possible.
If you are a corporate sponsor and would like to be contacted about
being an exhibitor or a sponsor at our conference April 23-27, 2006 in Clearwater
Beach, FL, please send an e-mail to
Diane Jordan.
ACS State and Local Solutions
Cathy Bayse, Vice President
1800 M Street, NW 7th Floor
Washington, DC 20036
202-378-2674
Fax: 207-775-0439
cathy.bayse@acs-inc.com
ACS specializes in technology and business
process outsourcing solutions for state and local human services agencies,
offering an array of solutions designed to streamline and enhance the delivery
of services in several key areas. We combine subject matter expertise with
best-in-industry systems solutions to efficiently and effectively serve our
clients. Our child support service
offerings include payment processing, disbursement solutions, financial
institution data matching (FIDM), new hire reporting, and medical support
enforcement. Our electronic payment
solutions include delivery systems for Food Stamps, TANF benefits, unemployment
insurance, WIC benefits, and child support. In the child care arena, we
offer solutions that combat fraud while
streamlining documentation and payments to providers. In Healthcare we solve
complex issues, measure program results and identify policy changes that reduce
costs without compromising quality or access to care.
Auctor Corporation
Bob Orr, Vice President of Sales and Marketing
9484 Priority Way West Drive
Indianapolis, In 46240
317-569-7480
Fax: 317-569-7481
orrb@auctor.com
Center for the Support of Families
Vernon Drew
1107 Spring Street, 2-C
Silver Spring, MD 20910
301-587-9622
Fax: 301-587-9620
vdrew@csfmail.org
The Center for the Support of Families, Inc.
(CSF), a privately held corporation, is composed of nationally-known experts in
human services programs, especially those that relate to children and
families. Center staff form
partnerships with staff in state and local human service agencies to deliver
effective and efficient services in areas of child support, welfare-to-work
transition, child welfare, childcare, and other programs relating to children
and families. Within these fields, the
Center delivers a variety of services, including strategic planning, policy
development, program assessment, implementation assistance, and training for
policy and program delivery staff at the federal, state, and local level.
Please visit our web site at
www.csfsite.org.
Cincom Systems
Michael Fulps
Manager Business Development & Alliances
iD Solutions
Cincom Systems
303.792.0298 office
303.910.7356 mobile
Cincom’s Intelligent Document Solutions™ helps social services programs accelerate
caseload processing by offering a commercial, off-the-shelf platform to
streamline processes, support caseworker and management decisions, and cut
costs. Intelligent Document Solutions’ modular platform enables caseworkers to
automate the entire document lifecycle including the creation, review,
delivery, and archiving of critical document communications. Built with a
web-based interface in an open systems architecture, Intelligent Document
Solutions streamlines support-service processes –from batch-oriented general
notices to complex, interactive legal documents – giving full desktop control
at each touch point. For nearly 40 years, Cincom’s software and services have
helped thousands of clients and partners worldwide simplify the management of
complex business processes. Please visit our web site at
www.cincom.com/html/partners/childSupportEnforc.html.
DCS Information Systems
Joy Stoffer, Account Administrator
500 N. Central Expressway, Suite 280
Plano, TX 78074
972-422-3600
Fax: 972-422-3621
jstoffer@dcsinfosys.com
LASSO (Locate Asset Search System On-Line) is a
customized system that can help a child support division new levels of
efficiency with time and minimal efforts with our fast, straightforward and
easily used approach for locating custodial, non-custodial parents, and
assets. DCS has been providing computer
related services for more than 35 years, and has been a leader in developing
innovative solutions for the information needs of business and government.
Comprised solely of public record and
publicly available information, DCS' on-line database products help government
agencies perform many vital tasks, including locate of custodial and
non-custodial parents, location of assets,
fraud prevention and detection, verification of application information, and
information for employment screening. Because our services are available
via a web browser, there is neither complicated/special software, nor
additional hardware required. Above and beyond AmeriFindSM, the
currently available national product, DCS can exclusively create a system
comprised of information that is currently available to your agency, as well
as, information that will help solve your agency’s unique information and
database challenges.
DMP Payment Systems
Bill Bidrowski, Sr. Account Manager
Child Support Payment Systems
14010 FNB Pkwy
Omaha, NE 68154
402-431-8812
Fax: 402-431-8812
bill.bidrowski@dmpinc.com
DMP Payment Systems provides state-of-the-art payment-processing
solutions, for banks, governments, utilities, and insurance companies.
DMP’s most innovative product is kidcare™ child support payment
processing solution. Kidcare provides the latest in imaging technology
to insure total accuracy for current payment distribution and research
capabilities.
DNA Diagnostics Center
Kerry Webb
Customer Service Supervisor
1 DDC Way
Fairfield, OH 45014
513-881-4023
Fax: 513-881-4069
kh@dnacenter.com
DNA Diagnostics Center is a nationwide Paternity
and Forensic Testing laboratory based in Fairfield, Ohio, a suburb north of
Cincinnati. Our ultra modern laboratory complex, equipped with state-of-the-art
robotics and the most advanced laboratory technology for performing DNA
paternity testing, occupies three buildings and 68,000 square feet. The
paternity unit of the laboratory employs over 200 laboratory staff and customer
service personnel. DNA Diagnostics Center is the third largest DNA paternity
testing laboratory and is the world's largest laboratory for private paternity
cases. Our Center has performed approximately 550,000 genetic tests for clients
in all 50 states and over 73 countries. Our laboratory directors and professional
staff have a combined experience of over 75 years in DNA technology, paternity
testing, forensics testing, immunogenetics, and genetic studies. The six laboratory
directors all hold doctorate degrees in biological science and are qualified to
perform DNA paternity testing. For more
information, please visit our web site at
www.dnacenter.com.
Domestic Relations Association of Pennsylvania
Rosemary McFee, Director
Lehigh County Domestic Relations Section
10 North 11th Street
Allentown, PA 18101
610-782-3897
Fax: 610-782-3683
rosemarymcfee@pacses.com
Educational Data Systems, Inc.
Raymond Eibel
100 S. Broad Street, Suite 1210
Philadelphia, PA 19110
215-356-7723
Fax: 215-564-0196
EPLN/ACS
Lorrie Winters, Project Manager
2800 W. Mockingbird Lane
Dallas, TX 75235
214-956-6321
Fax: 214-956-6328
lorrie.winters@acs-inc.com
First Data Government Solutions
David Statzer, Senior Vice President
11311 Cornell Park Drive, Suite 300
Cincinnati, OH 45242
513-489-9599
Fax: 513-489-6521
dstatzer@fdgs.com
First Data Government
Solutions has combined leading edge technology and solid experience in
government to help meet the demand for innovative child support payment
processing.
Backed by a global leader in payment processing services, First Data
Corporation, we combined a depth of knowledge of child support programs with a
solid approach to remittance and disbursement processing—leading to an
effective, efficient customer-service driven solution. We maintain a clear
focus on minimization of
risk associated with the transition from current practices while achieving
improvements in child support operations.
Proven expertise from First Data Government Solutions, helps you leverage the
newest proven technologies and innovative practices to lower costs, improve
service and satisfy constituents.
Fluent Language Solutions, Inc.
Jim Pfeiffer
8801 JM Keynes Drive, Suite 400
Charlotte, NC 28262
704-532-7446
marketing@fluentis.com
GC Services, LP
Elaine Poole, Director
Business Development
14 Executive Park NE, Suite 1402
Atlanta, GA 30329
404-315-5114
Fax: 404-315-5144
elaine.poole@gcserv.com
GC Services has 48 years
of success in service to public and private sector clients. We offer cost-free
customer service and
collection training to state child support personnel, routine visits to child
support field offices, location services at no additional cost, and all the
related services of our nation's most successful and respected third party
child support collection agency. We have collected billions in gross collection
dollars on behalf of our local, county, state and federal clients and their
citizens. For more information, contact: Peter J. Genova, Managing Director,
Child Support Programs, 212-775-9322,
peter.genova@gcserv.com,
or visit our web site at www.gcserv.com.
Informatix, Inc.
John Abbott, Vice President
1740 Creekside Oaks Drive, Suite 175
Sacramento, CA 95833
916-830-1400
fax: 916-830-1406
john.abbott@informatixinc.com
JP Morgan Electronic Financial Services, Inc.
Dan Nemec, Vice President
300 South Riverside Plaza
Chicago, IL 60606
773-954-9545
Fax: 312-914-9555
dan.e.nemec@jpmorgan.com
JPMorgan Electronic Financial Services (JPMorgan
EFS) has been a leading provider of electronic benefits transfer (EBT) since
the mid-1990s, when EBT replaced paper checks as the standard for delivering
government benefits payments. Today,
JPMorgan EFS services more than 50 million benefit and payment transactions and
distributions over $1.5 billion to 7 million-plus households or individuals
each month.
JPMorgan EFS provides comprehensive Child Support State Disbursement Unit
services, as mandated by welfare-reform legislation in 1996. Additionally,
to facilitate the delivery of court-ordered Child
Support payments, JPMorgan EFS offers the Direct Payment Card – a Visa® or
MasterCard® branded, stored-value debit card that speeds the delivery of the
payment to the custodial parent. Rather than depending on the mail, with direct
deposit and the Direct Payment Card, government agencies can be assured that
payments will be deposited into cardholder accounts safely and on schedule.
SERVICES PROVIDED:
- Call Center Management
- Customer Service
- Information Services
- Payment Processing
- Systems/Technology Services
- Training
LabCorp
Kirstin Marshall, Account Manager
1440 York Court Extension
Burlington NC 27215
800-742-3944 x67418
Fax: 336-538-2200
marshak@labcorp.com
Laboratory
Corporation of America Holdings (LabCorp), known worldwide for excellent
quality and personalized service, has performed paternity testing in excess of
a million cases since 1981. LabCorp maintains more than 1000 Patient Service
Centers conveniently located throughout the United States. LabCorp also
utilizes a large database of over 4,000 alternate sample collection locations
nationwide. This support system provides a variety of phlebotomy, client
support, and patient services. Our
large network of laboratory facilities allows LabCorp to deliver effective and dependable
daily service. LabCorp has the
resources to develop and offer the industry the latest technology advancements
in genetic testing.
MAXIMUS
Jeff Ball
311 Caprice Court
Loveland, OH 45140
513-697-6519
Fax: 513-697-0015
jeffreyball@maximus.com
MAXIMUS is one of America's
leading government services companies devoted to providing program management,
consulting and information technology services. Since 1975, MAXIMUS has consulted
with states on a variety of
issues including child support. MAXIMUS
provides child support outsourcing, call centers, consulting, technology
services, training, locate, collections, medical support enforcement, CSLN and
Financial Institution Data Match (FIDM) support, Tribal and new hire reporting
services.
MAXIMUS is strongly committed to serving our clients and our
customers, while producing performance numbers for child support programs that
not only benefit the programs themselves, but also benefit the children for
whom the programs are dedicated.
For information about MAXIMUS call 1.800.MAXIMUS or visit our web site at
www.maximus.com.
NCSEA
Kay Cullen
444 N. Capitol Street, Suite 414
Washington DC 20001
202-624-8180
Fax: 202-624-8828
kcullen@sso.org
Northrop Grumman
Michelle Manocchio, Trade Show Coordinator
13825 Sunrise Valley Drive, Suite 120
Herndon, VA 20171
703-713-4855
Fax: 703-713-4171
Michelle.manocchio@ngc.com
Child support is an important component of
financial security for millions of families. Collection of financial
and medical support owed to children is a national priority.
Northrop Grumman is
a leading provider of technical services and solutions in support of the child
support mission, partnering with state agencies responsible for assisting
children to receive the support they are owed.
Northrop Grumman has implemented more certified
statewide Child Support Enforcement (CSE) applications than any other vendor;
we are currently partnered with five states to operate, maintain and enhance
their CSE systems. We work with the federal Office of Child Support
Enforcement (OCSE) providing technical support on the expanded Federal Parent
Locator Service (FPLS) and Interstate Case Reconciliation (ICR) to all state
CSE agencies.
Our Integrated Eligibility Systems are helping
thousands of caseworkers assist hundreds of thousands of clients in several
states. We maintain and enhance Statewide Automated Child Welfare
Information Systems (SACWIS) applications for four state agencies and Child
Care systems for three states. Northrop
Grumman’s technical solutions span the entire spectrum of human service
programs – from Child Care to Child Support - and an array of technical
platforms – from mainframes to web portals.
Northrop Grumman Corporation is a $29.9 billion
global defense company, defense electronics, information technology, advanced
aircraft, shipbuilding headquartered in Los Angeles, Calif. Northrop Grumman
provides technologically
advanced, innovative products, services and solutions in systems integration
and space technology. With more than
125,000 employees, and operations in all 50 states and 25 countries, Northrop
Grumman serves U.S. and international military, government and commercial
customers.
Northrop Grumman is a leading provider and integrator
of complex, advanced information technology-based, mission-enabling systems, services
and solutions to diverse government and commercial customers. State and local
governments trust Northrop Grumman to provide end-to-end solutions for
information technology, human services, public safety, transportation, and
public health initiatives. Our trusted
IT solutions have enhanced the work of government and business – and improved
the lives of the people they serve.
OCSE
Rayetta Byrd
370 L’Enfant Promenade S.W., 4th Floor E.
Washington DC 20447
202-401-9382
Fax: 202-401-4698
rbyrd@acf.hhs.gov
Open Scan Technology
Michael Starble
1509 York Street
Denver, CO 80206-1408
303-333-7444
Fax: 303-333-1777
mstarble@openscantech.com
Orchid GeneScreen
Jessica Bulla, Manager
5698 Springboro Pike
Dayton, OH 45449
336-263-4327
Fax: 336-217-7958
jbulla@orchid.com
PNMit
Gary Meeks, President
3108 Jenny Lind Rd.
Fort Smith AR, 72901
530-842-7641
Fax: 530-842-7673
gmeeks@pnmit.com
Policy Studies Inc.
Caylyn Spear,
Conference Coordinator
1899 Wynkoop Street, Suite 300
Denver, CO 80202
303-863-0900
fax: 303-295-0244
cspear@policy-studies.com
Policy Studies Inc. (PSI) provides outsourcing, technology,
and consulting services to government clients. PSI also supports private sector
health organizations in their efforts to strengthen strategic performance and
growth. Headquartered in Denver, Colorado, the company has more than 1,700 employees
in 70 sites nationwide. In 2004, PSI was named as one of top-20 fastest growing
and largest private companies in Colorado for
the third consecutive year by the Denver Business Journal.
PSI has also been consistently ranked as one of the top private companies in
Colorado by Colorado Business Magazine. For more information about PSI's
products and services, please visit
www.policy-studies.com.
Process Forwarding International
Reid McNair, Director of Government Solutions
910 Fifth Avenue
Seattle WA 98104
800-232-8854
Fax: 800-786-4011
reid@pfiservers.com
PFI is the Official Process Server to the US
Department of Justice and US State Department. For over 30 years, we have
served legal documents for the child support community. Since 1974 we have
successfully served millions of documents worldwide.
We offer flat rate pricing for service anywhere in the world.
Our fees include: Unlimited number of attempts, customized proof
of service, status reports and access to our secured website
Successful process service is about diligence,
knocking on doors early and often. We
use highly varied attempts: door hangers, stakeouts, appt setups and other
proven techniques for getting people to open their doors to our process
servers. PFI offers stability, reliability and industry leadership.
PFI can streamline your casework, insure a higher success rate and
increase collections.
For more information contact: Reid McNair or visit our web site at
www.pfiserves.com.
Protech Solutions, Inc.
Judy Jordan, Director
Business Development
124 W. Capitol Ave., Suite 1500
Little Rock, AR 72201
501-687-2350
fax: 501-687-2307
info@protechsolutions.com
Public Consulting Group
Barbara Saunders, Senior Consultant
1332 Cloudstone Court
Grove City, OH 43123
614-565-8205
Fax: 614-565-8205
bsaun0719@aol.com
ReliaGene Technologies, Inc.
Craig Kelly, Sales and Marketing Manager
5525 Mounes Street, Suite 101
New Orleans LA 70123
800-728-3764
fax: 800-256-4556
ckelly@reliagene.com
Reliagene Technologies, Inc. is a full service DNA analysis
laboratory specializing in paternity testing, forensic testing, and convicted
felon databasing. Originally founded in 1990, the lab has grown by offering
highly exact, legally admissible genetic analysis and personalized customer
service to its clients. ReliaGene has reported paternity results for
motherless, fatherless, and kinship tests and for cases involving forensic
specimens. In addition to its paternity testing for Child Support offices,
ReliaGene also performs private paternity testing for clients worldwide.
Systems & Methods, Inc.
Wendy D. Burger, Director of Marketing & Communications
106 Wedgewood Square
Carrollton, GA 30112
770-834-0831 or 1-800-272-4646
wendy.burger@smimail.net
SMI is a family owned and operated business founded over 34 years ago
dedicated to going the extra mile to deliver innovative processing solutions
to our governmental client family. SMI has strong values that influence
our business culture andmprovide a comfortable, productive, and
fulfilling work environment for our employees.
- CHILD SUPPORT
We understand
that child support services demand efficient, accurate, and proven solutions.
SMI delivers the cost effectiveness of proven technology while providing
essential workflow management ease. Our SMART®
solution eliminates the major opportunities for processing errors experienced
by many agencies.
SMI brings a
unique combination of child support systems experience and program knowledge,
payment processing, customer service and operations experience gained from
numerous projects.
- CHILD WELFARE
SMI understands the program, policies and practices essential to child
welfare management. Our e-SACWIS® solution meets the
specific needs of each child welfare agency rather than simply providing a ‘one
system fits all’ integration. Our unique approach to child welfare service
delivery allows agencies to focus on the children instead of mounds of
paperwork.
- FINANCIAL
SMI has considerable experience in financial management
services to state and local human services agencies and the financial
community. Our SMILE™ Financial Management solution
encompasses the full life-cycle of government agency financial management from
planning through federal reporting.
Our commitment to service, integrity and a family-to-family approach to
doing business is the foundation of our belief that success depends on
long-term business relationships. SMI… A partner you can trust.
Tier Technologies, Inc.
Don Atwell
10780 Parkridge Blvd., Suite 400
Reston, VA 20191
571-382-1000
Fax: 571-382-1002
datwell@tier.com
Tier is a national leader in delivering Child Support Enforcement services, providing
solutions in 16 states. Founded in 1991, Tier offers public sector clients innovative approaches,
web technologies, customer service solutions, and proprietary software to help agencies reduce
costs and improve efficiency:
- Payment Processing with Kids1st®
- Complete SDU outsourcing, software installation and training, and imaging.
- Financial Institution Data Match (FIDM) with FundFinder®
- Largest U.S. FIDM provider, handling operations in 16 states
- File processing for over 4000 Financial Institutions
- Located over $1.9 billion in 2003.
- Systems Design and Integration
- Full range of development from design to Federal certification
- Legislation and Policy
- Technical assistance to develop and implement legislation and policy/procedural manuals
- Training
- Develop/deliver training through a wide variety of approaches targeted for varied audiences
- Customer Call Center Services
- TierTracSM multimedia contact center manages all customer interactions.
Please visit our web site at www.tier.com.
Western Union Payment Services
Joe Musco
12500 E. Belford Avenue M22A1
Englewood, CO 80112
720-332-5566
Fax: 720-332-0179
joe.musco@westernunion.com
Western Union provides cash and electronic solutions that can improve collection
and funds distribution. With over 46,000
Agent locations in the U.S. for cash payments and integrated solutions to
accept electronic payments including ACH, ATM/debit, and credit card, Western
Union is easy and convenient for the state and the parent. For more information, contact
Joe Musco at 972-881-3597, joe.musco@westernunion.com
or visit our website at
www.westernunion.com.
WICSEC
Mike Williams, Vice President
4th Judicial District
Child Support Authority
224 S. Main Street, 4th Fl East
Sheridan, WY 82801
307-672-2599
Fax: 307-672-5991
mwill3@state.wy.us
YoungWilliams
Rob Wells
P. O. Box 23458
Jackson, MS 39225
601-948-6100
Fax: 601-355-6136
rwells@youngwilliams.com
Since 1993, YoungWilliams has been providing
child support services to IV-D agencies throughout the country. With 8 offices
in 4 states, YoungWilliams handles IV-D cases through all stages of case
processing. Our mission is to master every detail of child support enforcement
and provide our clients and the children we represent the best and most
aggressive child support representation possible. Everything we do is focused
on providing and improving child support services as a trouble free member of a
team effort with IV-D agencies. As a partner to IV-D agencies, we offer the
following services:
- Legal Services
- Full Service Operations
- Paternity Establishment
- Enforcement Services
- Case Tracking Systems
- Quality Control
- Professional Staffing
- Consulting Services
|